Pat on People
“You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time.” ― John Lydgate
Pat on Excellence in Service
“The keys to providing excellent service is to know your business, understand your client and exceed expectations. You can’t please everyone all the time. That said, you should always make an effort to find compromise, give choices, and above all, follow through.”
Pat joined All Star Incentive Marketing in 2008. Prior to joining the team, her career had already spanned over 20 years of customer service, team management and client relations. Much of this experience comes from the retirement services and investment industry having worked for two top financial investment firms. Her experience working with high profile clients and a diverse customer base has created a solid foundation that results in strong leadership and sound inquiry resolution. She is a graduate of Nichols College with a Business Administration degree.